Website not loading

Incident Report for Faros AI

Resolved

The issue was resolved. We will update the resolution with more details once we collect them.

Posted Nov 15, 2023 - 08:22 PST

Monitoring

We rolled back the previous version of the website and monitoring the operation.

We are looking to why the pre-rollout checks did not detect the issue, as well as why the periodic UX checks did not detect the it on time.

Posted Nov 15, 2023 - 06:10 PST

Identified

Due to a invalid version rollout the website returned 500 errors. Rolling back.

Posted Nov 15, 2023 - 06:08 PST

Investigating

We are currently investigating this issue.

Posted Nov 15, 2023 - 06:01 PST

This incident affected: Website.