A fix has been applied by our authentication provider, and we are seeing sign-in performance return to normal. We are continuing to monitor to confirm full recovery.
Posted Nov 10, 2026 - 13:10 PST
Update
Degraded login and authentication performance We are aware that some users may experience slow or failed sign-ins and delays with account management actions. This is related to degraded performance at our third-party authentication provider. We are working closely with the provider and monitoring the situation. Your data remains secure, and we will share an update within 30 minutes or sooner as we learn more.
Posted Nov 10, 2026 - 12:32 PST
Identified
Degraded login and authentication performance We are aware that some users may experience slow or failed sign-ins and delays with account management actions. This is related to degraded performance at our third-party authentication provider. We are working closely with the provider and monitoring the situation. Your data remains secure, and we will share an update within 30 minutes or sooner as we learn more.
Posted Nov 10, 2026 - 12:25 PST
Update
We are continuing to investigate this issue.
Posted Nov 10, 2026 - 12:15 PST
Investigating
We have identified a problem with log-in
Posted Nov 10, 2026 - 12:15 PST
This incident affects: US0 - US East 1 (Web Application) and EU1 - France Central (Web Application).